Our unique evidenced-based approach to therapeutic consultation
enables you to get to the heart of your concerns more quickly.



Our family and couple consultations provide a supportive and collaborative space for you to explore and work out what to do about your concern. They can be used as an alternative to regular therapy sessions. They can also provide a space to explore if and what type of regular therapy is likely to be most beneficial for you. Family and couple consultations are suitable for parents wanting to work on their own issues and for adults interested in a therapeutic assessment or who are interested in exploring the possibility of therapy. *Please note that consultations are only appropriate for non-emergency situations in which there is no current risk of harm such as suicide, domestic violence or abuse. Clients should approach their GP for guidance in an emergency.



Not sure yet if a consultation feels right for you? See our case studies section giving more detail about what goes on in family and couple consultations.

We have put together some resources to help explain
what you can expect from an online Consultation.

Free PDF:
Fit Your Own Oxygen Mask First: Why we encourage parents to be a little more self-centred and consider their own psychological needs before focusing on those of their children

If you decide you would like to progress to more regular weekly therapy sessions we can help you identify an appropriate therapist in your area or our sister company, Shortland Psychology Associates can provide this from our Whitstable base in Kent or online.

How to Book a Consultation

Please email to book a consultation or to ask any questions about booking. We can help:

  1. Choose your psychologist – All of our psychologists are experienced in working with adults and families. However, some psychologists have particular interests that might mean they are better suited for your needs.
  2. Consider a discovery session before booking a consultation – If you are unsure about jumping straight into a consultation, you can book a half hour session with your chosen psychologist to briefly discuss your concerns and prepare for your consultation. For example, you could consider which issues you want to prioritise.
  3. Book a consultation  – we can help you choose the type of consultation best suited to your needs.
  4. Prepare for the consultation – we will send you an invoice and a form for your contact details, concerns and goals for the session.

Book an appointment

To book an appointment or to ask any questions about booking, please email

Our consultation services:

  1. Free 15-minute phone call: If you are not sure which of our online programmes or consultations is right for you or your family, book in a free 15-minute chat with Dr Andrea Shortland to discuss this.
  2. Discovery session (30 minutes) £70: This session is to make sure that a consultation is right for you and to prepare for the session to ensure that you get the most from it. You can discuss who might be involved in a family consultation session, which issues to prioritise and highlight any topics that might be sensitive to discuss for your family.
  3. Consultation (60 minutes) £130: A 60-minute consultation is to explore one issue with the Psychologist, who can provide some guidance and suggestions at the end. Or if you have completed one of our online programmes, this session could be used as support in how to implement ideas or strategies. Please note that this session does not provide enough time to explore complex issues or for more than one person in the session.
  4. Consultation (90 minutes + 30 minutes) £249: A 90 minute consultation is to explore your concerns in detail with the Psychologist – you should come away with a better understanding of what is going on and why. This is followed by a 30 minute session so the Psychologist can provide you with some conclusions, ideas and strategies to take away.

Case Studies


Chris - A dad worried about his anger


Adoptive parents of two toddlers


Family of seven coping with trauma


Linda, sought help to explore how to support her son, Charlie (16 years) following a recent disclosure about bullying at school.


Issue – teenage girl referred for suicidal thoughts and school refusal

Terms and Conditions

  • Consultations are only appropriate for non-emergency situations where there is no current risk of harm such as suicide. domestic violence or abuse. Clients should approach their GP for guidance in an emergency.
  • Please note that the fee is non-refundable. We can offer to rearrange the consultation in case of unforeseen circumstances but at least 48 hours notice must be provided.

Family Consultation Videos

Family Consultations - “Why and when do families seek help”

Family Consultations - “What would we talk about in two sessions”

Family Consultations - “But it is an issue with my child not my family”

Family Consultation - Family Work with Dementia


"Dr Andrea Shortland’s session for MediaCom on a children’s mental health was incredibly informative"

“Dr Andrea Shortland’s session for MediaCom on a children’s mental health was incredibly informative. During the second period of lockdown and home-schooling; parents and children found themselves again in a period of upheaval and transition. Many parents and carers were extremely worried about their children’s mental health and their own ability to be present and engaged whilst also playing the role of teacher and care giver. Dr Shortland gave attendees an insight into how many parents were feeling; tips on supporting children and helping them cope whilst studying from home and also managing their mental health. She also helped us realise the importance of taking care of ourselves in order to effectively support our children. It was such a useful session that we realise it was also pertinent for not only children’s mental health but also adults! We will be holding another session with Dr Andrea and MediaCom soon.”

Avelon Thompson, MediaCom (following a parenting workshop)