Managing difficult child behaviour
– for parents, carers and teachers.

Based on a live webinar with parents

Crack the Code is a model for understanding and managing behaviour difficulties in children of all ages.


Clinical psychologist

Andrea Shortland

Dr Andrea Shortland is a Consultant Clinical Psychologist chartered with the British Psychological Society and registered with the Health & Care Professions Council. Andrea has worked with children and families for over 20 years and also supervises and trains other psychologists and therapists. She has worked with the media and was an onscreen psychologist for ‘WifeSwap the Aftermath’.

Andrea is known for her innovative thinking and compassionate, friendly and fun approach to therapy.

Andrea specialises in the assessment and treatment of trauma, anxiety and attachment difficulties in children, adults and families. She combines latest approaches such as ACT and Compassion Focused Therapy with EMDR, CBT, attachment therapies and systemic approaches.

Dr Louisa Stokou is a Chartered Clinical Psychologist with further training in EMDR, Mentalization Based Therapy for Families and attachment focused therapies such as Video Interactional Guidance (VIG).

Louisa specialises in working with adults and young people who have experienced trauma and anxiety; parent-child attachment relationships; and child and adolescent mental health difficulties. Louisa is available for family consultations and regular therapeutic work with children, adults and families.

Clinical psychologist

Dr Louisa Stokou

What's included?


"Inspiring, enlightening, challenging"​

“I did enjoy this course. I felt you were really good at making me, the parent, feel your empathy and understanding. You made me feel heard.”

Anoushka Giltsoff



“It was very easy to follow. Not preachy.”

Samantha Essex

90 mins content and workbook for just £15

We want to make psychological therapies easily accessible and affordable for all families


"Dr Andrea Shortland’s session for MediaCom on a children’s mental health was incredibly informative"

“Dr Andrea Shortland’s session for MediaCom on a children’s mental health was incredibly informative. During the second period of lockdown and home-schooling; parents and children found themselves again in a period of upheaval and transition. Many parents and carers were extremely worried about their children’s mental health and their own ability to be present and engaged whilst also playing the role of teacher and care giver. Dr Shortland gave attendees an insight into how many parents were feeling; tips on supporting children and helping them cope whilst studying from home and also managing their mental health. She also helped us realise the importance of taking care of ourselves in order to effectively support our children. It was such a useful session that we realise it was also pertinent for not only children’s mental health but also adults! We will be holding another session with Dr Andrea and MediaCom soon.”

Avelon Thompson, MediaCom (following a parenting workshop)